Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
amazing view
friendly staff
limited selection
small rooms
7.6/10
Very good
Rooms
8.0
Location
8.6
Service
8.8
Dining
7.0
Guest reviews
7.6/10
based on 5 reviews
9.0
9.0/10 based on 230 reviews
David
United Kingdom,
September
2023
8.0/10
The hotel offers rooms with amazing views along the Rioni river, albeit a bit small and could use a little upgrade. The breakfast is decent, and free parking is available next to the hotel. The wifi works fine, and the rooms have balconies with stunning views, including big ensuite bathrooms with great showers.
Rooms
8.0
The rooms are a bit small but offer an amazing view along the Rioni river. The ensuite bathrooms are spacious with great showers.
Service
9.0
The staff is extremely friendly and runs regular 'parties' in the top-floor shared kitchen and roof. They are helpful and kind. Laundry and airport shuttle services are available.
Location
9.0
The hotel is just a few minutes walk away from the center, allowing easy access to town while offering a pleasant view alongside. Close to good restaurants and within walking distance to the main center.
Dining
7.0
The dining experience was good with delicious food, but the selection was limited. The staff was really friendly and helpful despite the limitations.
Facilities
7.0
The hotel provides decent facilities to ensure a comfortable stay.
amazing view
limited selection
Tom
United Kingdom,
September
2023
7.6/10
The hotel room was okay, but considering value for money, the bathroom smelled, was poorly cleaned, and needed maintenance. However, it was clean, tidy, with a simple interior, and had all the necessities like heating and provided towels. The service was really friendly and helpful, with staff fluent in English, French, and German, which was a great add-on. The location was good, a few minutes' walk from the main center, quiet yet close to attractions, and had a terrace with a stunning view. The dining experience was in European style with a variety of foods but served in an overwhelming cellar room. The facilities were decent.
Rooms
7.0
Clean and tidy, simple interior.
Service
9.0
Really friendly and helpful staff, fluent in multiple languages.
Location
8.0
Good location, walking distance to main center and attractions.
Dining
7.0
European style dining with a variety of foods.
Facilities
7.0
Decent facilities.
Bill
United Kingdom,
August
2023
8.0/10
I had a wonderful stay at the hotel with amazing views along the Rioni River from the balcony. The room had everything I needed, but considering the value for money, there were some maintenance issues and a slight odor in the bathroom. The service was top-notch and the staff was incredibly helpful and kind. The location was perfect, just a few minutes' walk from the center of Kutaisi and close to good restaurants. The dining experience was satisfactory, offering a European-style breakfast with some room for improvement. Overall, a decent stay with a few minor drawbacks.
Rooms
8.0
The room with a balcony overlooking the Rioni River was well-equipped and comfortable.
Service
9.0
The service was exceptional with staff fluent in English, French, and German, making my stay very pleasant.
Location
9.0
The hotel's location was ideal, a short walk from the center of Kutaisi and with easy access to good restaurants.
Dining
7.0
The dining experience was satisfactory, offering a decent European-style breakfast but could be improved.
Facilities
7.0
The hotel's facilities were adequate, but there were minor issues with cleanliness and maintenance that need attention.
Paul
United Kingdom,
July
2023
8.4/10
I found the hotel to be clean and tidy with a simple interior. The bathroom and shower were perfect, and the room had four beds, which was convenient. The service was extremely friendly and helpful, with staff who are fluent in English, French, and German. The location was just a few minutes' walk from the city center, making it very convenient. The dining experience was delicious, but it could be improved with more Georgian specialties. Overall, the facilities were great and the value for money was worth it.
Rooms
9.0
The room had everything I needed, was heated, and towels were provided. It was clean and tidy with a simple interior, featuring a perfect bathroom and shower. The room had four beds in it, which was great for a group.
Service
8.0
The service was helpful and the staff were very nice. They were also fluent in multiple languages, which was a bonus.
Location
9.0
The hotel is in the center of Kutaisi, just a few minutes' walk from the busy city center where you can find almost everything you need. It's a great location for exploring the area.
Dining
8.0
The dining experience was enjoyable, with delicious food and friendly staff. However, I wished there were more typical Georgian bread and cheese options available.
Facilities
8.0
The hotel offers good facilities that catered to my needs during the stay.
Patrick
United Kingdom,
June
2023
7.6/10
The hotel sits in a quiet neighborhood close to the main street, which is convenient. The rooms are good, with a perfect bathroom and shower, but could benefit from a little upgrade. The service is extremely friendly, with regular 'parties' on the top-floor shared spaces. The dining experience is in European style with some essential options. The hotel is quite close to the city center, making it accessible, but the bathroom cleanliness and maintenance need improvement.
Rooms
8.0
The rooms are good, with a perfect bathroom and shower, but could use a little upgrade.
Service
9.0
The service is extremely friendly, with regular 'parties' in the top-floor shared spaces.
Location
8.0
The hotel sits in a quiet neighborhood close to the main street, which is convenient.
Dining
6.0
The dining experience is in European style with some essential options.
Facilities
7.0
The facilities are okay, but considering value for money, the bathroom cleanliness and maintenance need attention.